TERMS AND CONDITIONS / TERMS OF USE
Last Updated: August 7, 2026
Please read these Terms and Conditions / Terms of Use (“Terms of Use”) carefully before purchasing, accessing, or using any of our Programs, Products, or Services.
1. Company Information
Our Programs, Products, and Services are owned and operated by Queenosity, LLC (“Company,” “we,” “us,” or “our”) and offered through Delight Daily Devotions and any other websites, applications, course platforms, membership platforms, private podcast feeds, email systems, communities, or affiliated platforms through which the Company makes its offerings available.
Authorized representative: Nicole Guess.
The term “you” or “your” refers to any purchaser, participant, customer, client, subscriber, visitor, or user of any of our Programs, Products, Services, websites, communications, or Program Materials.
2. Acceptance of Terms
These Terms of Use govern your access to and use of our Programs, Products, Services, and all related materials, including but not limited to audio recordings, private podcast episodes, video recordings, written content, courses, devotionals, digital downloads, workbooks, worksheets, journal prompts, exercises, frameworks, methodologies, templates, graphics, photographs, prayers, coaching communications, emails, SMS communications, resource libraries, bonus materials, and other materials made available by the Company (collectively, “Program Materials”).
By purchasing, enrolling in, accessing, downloading, viewing, listening to, participating in, or using any of our Programs, Products, Services, websites, or Program Materials, you agree to be legally bound by these Terms of Use.
Your electronic acceptance of these Terms, including by checking a box, clicking a purchase or enrollment button accompanied by notice of these Terms, completing checkout after being presented with these Terms, creating an account, or otherwise affirmatively indicating acceptance, constitutes your agreement to these Terms to the fullest extent permitted by law.
If you do not agree to these Terms, do not purchase, access, download, or use our Programs, Products, Services, or Program Materials.
These Terms contain a binding arbitration agreement and class-action waiver. Please review the Dispute Resolution and Arbitration provisions carefully.
3. Eligibility
Our Programs, Products, Services, and Program Materials are intended for individuals who are eighteen (18) years of age or older.
By accessing or purchasing any offering, you represent and warrant that you are at least eighteen (18) years old or have reached the legal age of majority in your jurisdiction, whichever is greater, and that you have the legal capacity to enter into these Terms.
If you make a purchase on behalf of another person or legal entity, you represent that you have authority to bind that person or entity to the applicable agreement.
4. Programs, Products, and Digital Delivery
The Company offers digital Programs, Products, and Services under the Delight Daily Devotions brand, including, without limitation:
Let Love In™;
Anchored & Aligned™;
Free to Be Found™;
Refill Your Cup RESeT™;
The Receiving Room;
related resources, bonuses, audio experiences, private podcast content, devotionals, coaching or e-coaching support, digital downloads, workshops, trainings, and supplemental materials associated with these Programs and Products; and
other Programs, Products, Services, and digital offerings made available by Queenosity, LLC from time to time.
For purposes of these Terms, references to our “Programs,” “Products,” “Services,” or “Offerings” include Let Love In™, Anchored & Aligned™, Free to Be Found™, Refill Your Cup RESeT™, The Receiving Room and all materials, bonuses, supplemental resources, updates, audio content, coaching support, and other components provided as part of or in connection with those offerings, unless a specific provision states otherwise.
Descriptions, titles, formats, inclusions, delivery schedules, bonuses, support features, availability, and prices may change as our offerings evolve.
The sales page, checkout page, order confirmation, or other written offer description applicable to your purchase identifies the specific core materials, bonuses, access period, and services included with that purchase.
Unless expressly stated otherwise, our Programs, Products, and Services are delivered digitally.
Access instructions are sent to the email address provided by you at checkout. You are responsible for providing an accurate and accessible email address and for monitoring that address, including spam and junk folders.
If you do not receive access information, contact:
support@delightdailydevotions.com
Subject to applicable law, delivery is generally considered complete when access credentials, a download link, course access, private podcast access, account access, or another electronic method of accessing the purchased Program, Product, Service, or Program Materials has been made available to the email address or account you provided.
5. Access Duration
Unless otherwise stated in writing at the time of purchase, access to purchased Program Materials is provided for one (1) year from the date of purchase.
Following expiration of the applicable access period, access may end.
You are responsible for downloading and saving any materials expressly designated as downloadable before your access period expires.
If “lifetime access” is expressly offered for a particular Program or Product, “lifetime” means the commercial life of that specific Program or Product while the Company continues to maintain and offer it on a supported platform. It does not mean the lifetime of the purchaser, owner, Company, or any particular technology provider.
The Company may migrate Program Materials to another platform, replace obsolete technology, or reasonably modify the method by which Program Materials are delivered or accessed.
6. Single-User License and Account Security
Unless an offering expressly provides otherwise in writing, your purchase grants access to one individual purchaser only.
Your account, course access, login credentials, private podcast feed, digital downloads, links, and Program Materials are for your personal use.
You may not give, lend, sell, transfer, sublicense, or share your:
username or password;
login credentials;
private podcast feed;
course or membership links;
access codes;
individualized download links;
audio or video files;
worksheets or PDFs; or
any other restricted Program Material
with another person, household member, friend, family member, employee, client, customer, group, organization, or business.
Each individual requiring access must obtain their own authorized license unless the Company provides written authorization for group or organizational use.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
Notify us promptly at support@delightdailydevotions.com if you reasonably believe your account or materials have been accessed without authorization.
The Company may use reasonable security and anti-piracy measures, including access records, individualized links, digital identifiers, device information, technological restrictions, or watermarking, subject to our Privacy Policy and applicable law.
7. Purchases, Payments, and Authorization
By purchasing any Program, Product, or Service, you authorize the Company and its authorized payment processors to charge your selected payment method for the amount displayed and agreed to at checkout.
You agree to provide current, complete, and accurate billing and account information.
You are financially responsible for purchases knowingly and voluntarily made by you or on your behalf.
Prices are stated in the currency displayed at checkout.
You are responsible for applicable taxes, bank charges, foreign-exchange charges, or other third-party charges unless applicable law provides otherwise.
The Company may change prices for future purchases at any time. A later promotional price, discount, sale, or price change does not create a right to a refund or retroactive price adjustment unless we expressly state otherwise.
8. Payment Plans
If you select a payment plan, you are purchasing the entire Program, Product, or Service and agreeing to pay its full purchase price according to the installment schedule displayed at checkout.
A payment plan is an installment arrangement for a completed purchase. It is not a month-to-month subscription that may be canceled simply because you discontinue participation, stop accessing the materials, or change your mind.
You authorize the Company and its payment processor to charge the payment method on file for scheduled installments until the agreed purchase price has been paid in full.
If a scheduled payment fails, the Company may, to the extent permitted by law:
make additional attempts to process the payment;
request an updated payment method;
suspend access while an account is past due;
revoke applicable bonus or support access;
recover amounts properly owed; and
exercise other lawful remedies.
Suspension or termination resulting from nonpayment does not eliminate amounts validly owed under an agreed payment plan, except where applicable law provides otherwise.
9. Recurring Subscriptions
Where a Program, Product, or Service operates as a subscription or automatically renewing offering, the applicable sales page or checkout will disclose the recurring price, billing interval, renewal terms, and available cancellation method.
By enrolling in such an offering, you authorize recurring charges according to those disclosures until the subscription is properly canceled.
Cancellation applies prospectively and does not ordinarily generate refunds for previously processed billing periods unless expressly provided in the applicable offer or required by law.
10. Refund Policy
PLEASE REVIEW THIS REFUND POLICY BEFORE PURCHASING.
Because our Programs, Products, and Services consist primarily of digital intellectual property and access may be provided immediately after purchase, all sales are final once access is granted unless:
a specific written refund guarantee expressly applies to your purchase; or
applicable law requires a refund, cancellation, withdrawal right, credit, or other remedy.
Unless expressly stated otherwise on the applicable sales page or checkout page:
ALL SALES ARE FINAL.
No voluntary refunds, exchanges, transfers, cancellations, or credits are provided after digital access has been delivered.
Choosing not to begin, complete, download, listen to, view, participate in, or otherwise use an offering does not create a refund right.
Changes in personal circumstances, schedule, availability, expectations, priorities, finances, relationship circumstances, employment circumstances, technology preferences, or level of participation likewise do not create a refund right unless required by applicable law.
Results are not a condition of the sale. Dissatisfaction with personal outcomes or the absence of a particular result does not create a refund right unless an offer-specific written guarantee expressly states otherwise.
Where mandatory consumer rights apply, including rights relating to unauthorized transactions, defective or materially misdescribed digital content, legally protected cancellation rights, or other non-waivable rights, those rights will be honored to the extent required by applicable law.
For consumers in jurisdictions providing a statutory cooling-off or withdrawal right for digital content or services, additional rights may apply. Where applicable law permits immediate digital delivery after receiving the consumer’s express request and acknowledgment concerning the effect of immediate performance on withdrawal rights, the Company may obtain that consent separately at checkout.
If an express refund guarantee applies to your specific purchase, the eligibility requirements, deadline, procedures, exclusions, and other conditions stated in that guarantee govern that purchase.
Requests asserting a legally required refund may be submitted to:
support@delightdailydevotions.com
and should include sufficient purchase and factual information to allow us to evaluate the request.
11. Chargebacks and Payment Disputes
If you believe a billing error has occurred, please contact:
support@delightdailydevotions.com
so that we may review the matter.
Nothing in these Terms limits any non-waivable legal right to report an unauthorized transaction or dispute a legitimate billing error with your bank, payment-card issuer, or payment provider.
Knowingly initiating a false, misleading, fraudulent, or bad-faith payment dispute may constitute a material breach of these Terms.
Examples may include knowingly claiming:
that you did not authorize a transaction you knowingly authorized;
that digital access was never supplied when Company records establish delivery;
that the purchased offering was materially different from its description when it was delivered substantially as described; or
another materially false basis for reversing a valid transaction.
When a chargeback or payment dispute occurs, the Company may provide the payment processor or financial institution with relevant records, including purchase records, checkout disclosures, acceptance records, delivery records, login or access records, and communications relating to the transaction.
Where permitted by law, access may be suspended while a payment dispute remains pending.
If a payment dispute is determined to be fraudulent or improper, the Company may revoke access, seek payment of amounts validly owed, and exercise other lawful remedies.
12. Intellectual Property Rights
All Programs, Products, Services, Program Materials, and Company-owned website materials are owned by, licensed to, or otherwise lawfully used by Queenosity, LLC and are protected by applicable copyright, trademark, unfair-competition, contract, and other intellectual-property laws.
Protected materials may include, without limitation:
written content;
devotional content;
course lessons;
audio and video recordings;
private podcast recordings;
prayers;
scripts;
photographs;
graphic designs;
worksheets;
workbooks;
journal prompts;
exercises;
downloadable materials;
templates;
branded frameworks;
proprietary terminology;
original compilations and arrangements;
course organization;
logos;
trademarks;
service marks;
trade dress;
product names;
program names;
taglines; and
other legally protectable elements of the Company’s offerings.
Queenosity, LLC reserves all rights in its legally protectable trademarks, service marks, brands, program names, logos, slogans, and proprietary identifiers, whether registered or unregistered.
Such brands may include Delight Daily Devotions™, Anchored & Aligned™, Refill Your Cup RESeT™, The Receiving Room™, Free to Be Found™, and other current or future Company identifiers.
13. Limited Personal License
Your purchase grants you a revocable, non-exclusive, non-transferable, non-sublicensable, single-user license to access and personally use the Program Materials according to the terms of the applicable offering.
No ownership interest in the Program Materials is transferred to you.
You may personally:
read Program Materials;
listen to authorized audio;
view authorized video;
complete exercises;
print materials where printing is permitted;
download materials expressly designated as downloadable; and
apply what you learn to your own personal life.
No commercial-use, redistribution, teaching, certification, private-label, master-resale, sublicensing, or derivative-product license is granted unless expressly provided by a separate written agreement.
14. Prohibited Copying, Resale, Piracy, and Commercial Exploitation
Without the Company’s prior written authorization, you may not:
copy, photograph, screenshot, screen-record, audio-record, transcribe, reproduce, scan, scrape, duplicate, or archive Program Materials beyond reasonable personal use expressly permitted by the Company;
download Program Materials where downloading has not been expressly enabled or authorized;
sell, resell, sublicense, rent, lease, trade, gift, commercially exploit, or otherwise transfer Program Materials or access to Program Materials;
share Program Materials with another person who has not received authorized access;
publish Program Materials online or offline;
distribute Program Materials through email, social media, messaging services, shared drives, course platforms, memberships, communities, cloud folders, websites, repositories, file-sharing sites, torrent networks, or similar systems;
post private podcast feeds or audio files publicly or privately for unauthorized listeners;
remove, obscure, modify, or circumvent copyright notices, trademarks, watermarks, digital rights management, access controls, security controls, identifying information, or technological protection measures;
reproduce Program Materials as client materials, group curriculum, trainings, workshops, presentations, books, ebooks, devotionals, courses, coaching programs, consulting resources, newsletters, podcasts, memberships, prompt libraries, or digital products;
use the Company’s protected expression as source material for a competing or derivative product;
substantially reproduce, paraphrase, adapt, repackage, or reorganize protected Company content for commercial distribution;
present Company-created materials as your own original work;
sell or distribute substantially copied versions of Company worksheets, prompts, prayers, scripts, recordings, exercises, templates, or proprietary resources;
permit another person or business to use your purchase to create a product for sale; or
assist another person in engaging in any prohibited use.
Your purchase does not provide:
Private Label Rights (PLR);
Master Resale Rights (MRR);
redistribution rights;
certification rights;
commercial-use rights;
facilitator rights;
teaching rights;
client-use rights; or
sublicensing rights
unless the Company expressly grants such rights in a separate written agreement.
Unauthorized use may constitute copyright infringement, trademark infringement, breach of contract, misappropriation, or other actionable conduct depending on the circumstances.
15. Proprietary Frameworks, Methods, and Brand Elements
The Company may teach concepts, processes, sequences, principles, systems, frameworks, and methodologies.
These Terms do not claim exclusive ownership over facts, general ideas, methods, concepts, Scripture, public-domain materials, or other subject matter that applicable intellectual-property law does not protect.
The Company does reserve its rights in original expression and other legally protectable elements, including:
written explanations;
original arrangements and compilations;
worksheets;
scripts;
prayers;
prompts;
recordings;
designs;
branded terminology;
program names;
trademarks;
proprietary materials; and
other original expression.
You are encouraged to apply what you personally learn in your own life.
You may not reproduce, distribute, teach from, license, sell, package, or commercially exploit protected Company materials or substantially copied versions of those materials without written authorization.
16. Artificial Intelligence, Machine Learning, and Automated Systems
Except where the Company expressly gives written permission, you may not upload, input, feed, transmit, disclose, scrape, crawl, extract, index, vectorize, reproduce, store, or otherwise supply Company Program Materials to an artificial-intelligence, machine-learning, large-language-model, generative-AI, synthetic-media, voice-generation, retrieval, content-generation, or similar automated system.
Prohibited purposes include, without limitation:
model training;
fine-tuning;
dataset creation;
embedding;
indexing;
retrieval databases;
content generation;
summarization for redistribution;
creation of competing products;
generation of derivative materials;
voice cloning;
synthetic media; or
automated reproduction of Company intellectual property.
You may not use Company recordings, photographs, videos, or other protected materials to create or distribute a synthetic, cloned, simulated, or materially deceptive representation of Nicole Guess’s voice, likeness, image, or identity without express written authorization and any additional consent required by law.
You may not use bots, crawlers, browser extensions, extraction tools, automated scripts, or similar technologies to systematically collect Program Materials.
Unauthorized AI-related use may result in suspension or termination and may subject the responsible party to available contractual, intellectual-property, privacy, publicity-rights, or other legal remedies.
17. Enforcement of Intellectual Property Rights
Unauthorized copying, piracy, resale, credential sharing, scraping, commercial exploitation, or distribution constitutes a material breach of these Terms.
Where legally appropriate, the Company may:
suspend or terminate access;
investigate suspected misuse;
preserve relevant records;
send takedown or cease-and-desist notices;
request removal of infringing materials;
pursue monetary relief;
pursue injunctive or equitable relief; and
exercise any other remedy available under applicable law.
Where legally available, the Company may seek immediate temporary or injunctive relief to prevent actual or threatened unauthorized copying, distribution, disclosure, piracy, scraping, sale, or misuse of Company intellectual property.
Termination of your access does not authorize continued possession, use, distribution, sale, or exploitation of Program Materials in violation of these Terms.
18. Bonuses and Promotional Materials
Bonuses, complimentary resources, limited-time additions, private feeds, coaching access, promotional materials, or special features are provided according to the terms accompanying the applicable offer.
Bonuses have no cash-redemption value and may not be exchanged for another product, service, credit, or refund unless expressly stated or required by law.
The Company may replace a discontinued bonus with a substantially comparable resource where reasonably necessary, provided the core purchased offering remains materially as described.
Expiration of a bonus does not ordinarily affect access to the underlying core Program purchased.
19. Coaching, E-Coaching, Questions, and Support
Certain offerings may include coaching, e-coaching, email support, written feedback, question submissions, group support, community access, or similar services.
Where such support is provided, it is limited to the scope, duration, frequency, response parameters, submission limits, and conditions described in the applicable offer.
Support does not create an unlimited-access relationship with Nicole Guess, Queenosity, LLC, or any Company representative.
The Company may establish reasonable:
submission limits;
communication channels;
response windows;
availability periods;
office hours;
question parameters; and
other support boundaries.
The Company may redirect or decline requests that fall outside the scope of the purchased offering.
20. Educational, Spiritual, and Personal Development Disclaimer
The Programs, Products, Services, and Program Materials are provided for educational, informational, devotional, spiritual-growth, coaching, and personal-development purposes.
Our faith-based materials may include:
Scripture;
prayer;
spiritual reflection;
devotional teaching;
coaching questions;
personal-development concepts;
stories;
lived experiences; and
faith-based perspectives.
These materials are intended to support personal reflection, spiritual growth, learning, and individual decision-making.
Participation does not transfer decision-making responsibility to the Company.
You remain responsible for evaluating information in light of your own circumstances, beliefs, needs, responsibilities, and professional guidance where appropriate.
References to Scripture, prayer, spiritual practices, faith, coaching principles, personal experiences, or Christian perspectives do not constitute a guarantee of a particular spiritual, emotional, relational, career, financial, business, physical, or other result.
21. Health, Wellness, Medical, and Mental Health Disclaimer
The Company’s Programs, Products, Services, and communications may occasionally discuss subjects related to:
rest;
stress;
wellbeing;
habits;
exercise;
nutrition;
personal routines;
emotional wellbeing;
mindset;
personal experiences;
physical wellness; or
related lifestyle topics.
Such content is provided for general educational, informational, devotional, or personal-development purposes.
Unless expressly provided under a separate written professional agreement by an appropriately licensed provider, Nicole Guess and Queenosity, LLC are not acting as your:
physician;
nurse;
psychologist;
psychiatrist;
psychotherapist;
licensed professional counselor;
dietitian;
nutritionist;
physical therapist;
exercise physiologist;
medical provider; or
other licensed healthcare professional.
Nothing in our Programs, Products, Services, websites, emails, Program Materials, testimonials, coaching communications, or other content is intended to diagnose, treat, cure, prevent, mitigate, or manage any disease, disorder, mental-health condition, injury, or medical condition.
Nothing provided by the Company should be interpreted as individualized medical, mental-health, nutritional, pharmaceutical, or healthcare advice.
Information about health, exercise, nutrition, emotional wellbeing, or lifestyle practices may affect individuals differently.
You remain responsible for determining whether an activity, recommendation, practice, dietary change, exercise, wellness strategy, or other action is appropriate for your circumstances.
Consult an appropriately qualified healthcare professional regarding medical or mental-health questions, diagnoses, symptoms, medications, treatment, physical limitations, pregnancy, injuries, eating concerns, or other matters requiring individualized professional care.
If you believe you are experiencing a medical or mental-health emergency, seek appropriate emergency assistance through qualified local resources.
The Company makes no guarantee of:
weight change;
physical transformation;
health improvement;
symptom improvement;
emotional outcome;
mental-health outcome;
fitness outcome;
energy level;
sleep improvement;
physiological response; or
other health or wellness result.
Any health- or wellness-related customer story or testimonial represents that individual’s reported experience and should not be interpreted as a prediction or guarantee of your results.
22. Financial and Earnings Disclaimer
The Company makes no guarantee or representation regarding:
income;
earnings;
revenue;
profits;
savings;
business growth;
business opportunities;
employment;
career advancement;
salary;
promotion;
professional opportunities;
financial improvement;
debt reduction;
investment results; or
other financial or economic outcomes
arising from your participation in or use of any Program, Product, Service, Program Material, coaching communication, website, email, devotional, or Company resource.
Any references to income, employment, career opportunities, business results, financial circumstances, salaries, revenue, clients, contracts, professional opportunities, or similar outcomes are provided as examples of individual experiences or for educational purposes.
They are not promises, forecasts, projections, representations, or guarantees that you will achieve the same or similar results.
Financial, business, career, and professional results vary substantially and depend on circumstances beyond the Company’s control, including, without limitation:
your background;
experience;
education;
decisions;
effort;
implementation;
resources;
geographic location;
employer decisions;
industry;
market demand;
business model;
economic conditions;
competition;
personal circumstances; and
other external factors.
Nicole Guess and Queenosity, LLC are not acting as your:
financial adviser;
investment adviser;
securities professional;
accountant;
CPA;
tax professional;
attorney;
employment adviser; or
other regulated financial or professional adviser
through the Programs, Products, Services, or Program Materials.
Nothing in our Programs, Products, Services, Program Materials, websites, testimonials, marketing, coaching communications, emails, or other communications constitutes financial, investment, accounting, tax, securities, employment, or legal advice.
You remain responsible for your own financial, career, employment, and business decisions and should consult an appropriately qualified professional regarding your individual circumstances where needed.
23. Legal and Other Professional Advice Disclaimer
Nothing provided through our Programs, Products, Services, Program Materials, websites, emails, coaching communications, or other communications constitutes individualized legal, accounting, tax, investment, insurance, employment, or other regulated professional advice.
No attorney-client, accountant-client, therapist-client, physician-patient, fiduciary, or similar professional relationship is created through your purchase or use of an offering.
Consult an appropriately licensed or qualified professional concerning issues requiring professional advice.
24. Personal Responsibility and Assumption of Risk
You remain responsible for your own:
decisions;
actions;
choices;
implementation;
wellbeing;
relationships;
career;
employment;
business;
finances;
spiritual practices; and
results.
You understand that personal development, spiritual growth, business decisions, relationship decisions, career decisions, lifestyle changes, and other meaningful life choices involve individual judgment and varying degrees of uncertainty.
By choosing to implement information or practices presented through our offerings, you accept responsibility for evaluating whether those choices are suitable for your individual circumstances.
25. Testimonials, Customer Stories, and Results Disclaimer
The Company may publish testimonials, reviews, case studies, customer stories, participant experiences, client stories, survey responses, quotations, or other descriptions of experiences provided by customers, former customers, participants, or clients.
These experiences may address subjects including, without limitation:
spiritual growth;
relationship changes;
marriage;
dating;
family relationships;
personal boundaries;
confidence;
identity;
emotional wellbeing;
lifestyle;
career;
employment;
remote work;
professional opportunities;
entrepreneurship;
business opportunities;
income;
finances;
health or wellness;
habits;
personal transformation; or
other life circumstances.
Testimonials and customer stories describe the experience or opinion of the individual providing them.
Individual experiences vary.
A testimonial does not constitute a representation, warranty, promise, forecast, or guarantee that another customer will achieve the same or similar result.
Your circumstances, background, relationships, health, financial condition, career, decisions, implementation, effort, participation, environment, opportunities, timing, and other factors may differ materially from those of the individual providing a testimonial.
Where a testimonial describes an unusual, exceptional, atypical, or otherwise unrepresentative result, additional disclosures concerning generally expected results may be provided where required by applicable law.
A statement such as “results vary” should be understood as recognition that individual outcomes differ and is not intended to substitute for any disclosure specifically required by applicable advertising law.
The Company does not guarantee:
marriage or relationship outcomes;
reconciliation;
dating outcomes;
employment;
promotions;
career opportunities;
remote-work opportunities;
business formation;
business success;
income;
revenue;
financial improvement;
weight change;
health improvement;
emotional results;
spiritual experiences; or
any other particular personal result.
Testimonials are provided for illustrative and informational purposes.
26. Accuracy and Use of Customer Testimonials
The Company seeks to use testimonials and customer stories in a truthful and non-misleading manner.
Where a testimonial is attributed to an identifiable customer, the Company will obtain the authorization, release, submission permission, or other consent reasonably appropriate for the intended use.
Testimonials may be edited for:
spelling;
grammar;
clarity;
length;
formatting;
readability; or
removal of personally identifying information
provided that such editing does not materially alter the substance or meaning of the customer’s expressed experience.
The Company may use excerpts from a longer testimonial when the excerpt fairly represents the substance of the customer’s statement.
The Company will not knowingly create or publish fabricated testimonials or falsely represent that a testimonial comes from an actual customer when it does not.
If a testimonial provider received compensation, free access, a discount, a gift, affiliate compensation, or another material benefit connected to providing or publishing the endorsement, the Company will make disclosures concerning that relationship where required by applicable law.
If a customer voluntarily shares a statement describing an outcome that the Company cannot independently verify, the Company may identify the statement as the customer’s reported experience rather than adopting the customer’s factual statement as an independently verified Company claim.
The Company reserves the right to decline to publish a testimonial, discontinue its use, or request clarification from the person providing it.
27. Customer Reviews and Honest Opinions
Customers remain free to express honest opinions about their experiences with the Company and its offerings.
Nothing in these Terms is intended to prohibit or penalize a consumer for making a truthful review, assessment, or statement concerning our Programs, Products, Services, or conduct.
Customers may not knowingly make statements that are:
false;
fraudulent;
defamatory;
unlawfully threatening;
impersonating another person;
infringing another party’s rights; or
otherwise unlawful.
Where a customer review appears on a third-party review platform, the rules and policies of that platform may also apply.
28. Permission to Use Testimonials and Customer Submissions
Purchasing a Program or Product by itself does not automatically grant the Company unrestricted permission to use your name, photograph, likeness, private story, or testimonial in advertising.
Where the Company requests a testimonial, photograph, video testimonial, customer story, case study, review, interview, or other promotional contribution, any marketing-use rights will be governed by the permission, release, consent, form, agreement, submission language, or authorization associated with that contribution.
If you expressly authorize the Company to use a testimonial or customer story, the scope of permitted use may include Company-owned or Company-controlled:
websites;
sales pages;
checkout pages;
emails;
advertisements;
social media;
presentations;
course materials;
promotional materials;
podcast materials;
video content; and
other marketing channels
to the extent stated in the applicable consent or release.
Where you request withdrawal of a testimonial permission, the Company will address the request according to the applicable release terms and governing law. Withdrawal may not require recall of materials already lawfully printed, distributed, published, or committed to publication before the effective withdrawal date unless legally required.
29. User Communications and Other Submissions
If you voluntarily submit questions, comments, feedback, survey responses, reviews, suggestions, or other communications, you represent that you have the right to provide the submitted material.
Submitting ordinary customer-support correspondence does not give the Company unrestricted rights to publicly market your private communications.
Public or promotional use of an identifiable personal story, testimonial, image, or likeness will be governed by the applicable consent or release as described above.
Unsolicited business ideas, product concepts, creative proposals, or intellectual-property suggestions should not be submitted with an expectation of confidentiality unless the Company has separately agreed in writing to treat the submission as confidential.
30. Community and Participant Conduct
Where an offering includes a community, live session, comment area, group interaction, or participant forum, you agree to engage lawfully and respectfully.
Prohibited behavior may include:
harassment;
threats;
impersonation;
unlawful discrimination;
spam;
unauthorized solicitation;
infringement;
disclosure of private participant information;
piracy;
unauthorized recording; or
conduct that materially interferes with other participants’ use of the offering.
You may not copy, screenshot, record, publish, distribute, or exploit another participant’s personal story, question, photograph, post, recording, or private communication without that participant’s authorization.
The Company may moderate or remove content and, where warranted, suspend or terminate community access for material violations.
31. SMS / Text Messaging
Where you provide your telephone number and consent to receive SMS or text messages, you may receive messages according to the permissions and disclosures associated with the applicable opt-in.
Transactional or service-related messages may include access instructions, account information, purchase information, or other communications relating to an active transaction or service.
Promotional messages will be sent only where legally permitted and appropriately consented to.
Message frequency may vary.
Message and data rates may apply.
Consent to promotional text messaging is not a condition of purchase unless applicable law permits otherwise.
You may opt out according to the instructions accompanying the messaging program.
32. Email Communications
The Company may send transactional and service communications reasonably necessary to:
deliver a purchase;
administer an account;
provide access information;
communicate policy or payment information;
respond to customer-service requests; or
support participation in an active offering.
Marketing emails are sent subject to applicable law and the permissions associated with your subscription.
You may unsubscribe from promotional emails using the unsubscribe mechanism provided.
Unsubscribing from marketing does not prevent transactional communications reasonably necessary to administer an active purchase or account.
33. Privacy Policy
Your use of our Programs, Products, Services, and websites is also subject to our Privacy Policy, incorporated by reference.
Privacy Policy URL:
[INSERT PRIVACY POLICY LINK]
The Privacy Policy describes how personal information is collected, used, stored, and disclosed.
If a conflict arises between these Terms and the Privacy Policy concerning the treatment of personal information, the Privacy Policy will control with respect to that privacy issue, subject to applicable law.
34. Third-Party Platforms, Services, and Links
Our offerings may rely on third-party providers for:
payment processing;
course hosting;
private podcast hosting;
email delivery;
SMS delivery;
video or audio hosting;
community features;
scheduling;
analytics;
customer relationship management;
website hosting; or
other technology.
Your use of third-party services may also be subject to their terms and privacy policies.
The Company does not control independent third-party platforms and is not responsible for their independent acts, policies, security practices, service interruptions, account restrictions, or technology changes.
Where reasonably possible, the Company will make commercially reasonable efforts to maintain access to purchased core materials during the applicable access period.
Links or references to third-party websites, businesses, books, ministries, products, resources, professionals, or services are provided for convenience or informational purposes and do not necessarily constitute endorsement, ownership, control, partnership, or sponsorship.
35. Technology Disclaimer
Digital access depends upon technology.
Temporary disruptions may occur because of:
system maintenance;
internet disruptions;
platform updates;
hosting issues;
third-party outages;
software incompatibilities;
security incidents; or
events outside the Company’s reasonable control.
You are responsible for obtaining compatible devices, internet access, software, and technology reasonably necessary to use our digital offerings.
If a technical issue originating from the Company materially prevents access, contact support@delightdailydevotions.com so the Company can reasonably attempt to restore or provide access.
Temporary technical interruption does not automatically create a refund right except where required by applicable law or expressly stated in an offer-specific guarantee.
36. Modification or Discontinuation of Offerings
The Company may make reasonable updates, corrections, improvements, substitutions, or modifications to:
Program Materials;
platform organization;
visual design;
delivery technology;
resource presentation;
support processes; or
non-material components of an offering.
The Company may discontinue an offering or platform where commercially, legally, or technologically necessary.
When reasonably practicable, customers with active access periods will receive an alternative means of accessing materially equivalent purchased core content for the remainder of the applicable access period.
Mandatory consumer rights remain unaffected.
37. Termination or Suspension of Access
The Company may suspend or terminate access when a customer materially breaches these Terms.
Grounds may include:
piracy;
account sharing;
credential sharing;
intellectual-property infringement;
unauthorized resale;
unauthorized commercial use;
AI misuse;
scraping;
unlawful conduct;
abusive participant conduct;
fraudulent payment activity;
attempts to compromise Company systems; or
other material violations.
Where appropriate under the circumstances, the Company may provide notice and an opportunity to cure a breach.
Immediate suspension or termination may occur where reasonably necessary to protect Company intellectual property, systems, participants, legal rights, or payment integrity.
Termination resulting from your material breach does not entitle you to a refund except where required by applicable law.
38. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROGRAMS, PRODUCTS, SERVICES, WEBSITES, AND PROGRAM MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
THE COMPANY DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.
The Company does not warrant that:
a particular result will occur;
every personal expectation will be satisfied;
services will operate without interruption;
every Program Material will remain available indefinitely;
every technical error will be prevented; or
information will remain current forever.
Some jurisdictions do not permit exclusion of particular warranties. In those jurisdictions, exclusions apply only to the maximum extent permitted by law.
39. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QUEENOSITY, LLC AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR PURCHASE, PARTICIPATION, ACCESS, OR USE OF OUR PROGRAMS, PRODUCTS, SERVICES, WEBSITES, OR PROGRAM MATERIALS.
This may include, where legally permitted:
lost profits;
lost revenue;
lost data;
lost opportunity;
business interruption;
reputational loss; or
similar consequential damages.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR PROGRAM, PRODUCT, OR SERVICE WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY FOR THE PARTICULAR PROGRAM, PRODUCT, OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to liability that applicable law does not permit the Company to exclude or limit.
40. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Queenosity, LLC and its owners, officers, members, employees, contractors, agents, successors, and representatives from third-party claims, liabilities, damages, judgments, losses, costs, and reasonable expenses arising from:
your unlawful use of Program Materials;
your infringement of intellectual property;
unauthorized copying or distribution;
unauthorized resale;
your violation of another person’s legal rights;
unlawful content submitted by you; or
your material breach of these Terms.
Your indemnification obligations apply only to the extent permitted by applicable law.
41. Force Majeure
The Company will not be responsible for a failure or delay caused by events outside its reasonable control.
Such events may include:
acts of God;
hurricanes;
floods;
fires;
natural disasters;
government action;
war;
terrorism;
civil unrest;
epidemics;
pandemics;
labor disputes;
utility failures;
internet failures;
third-party platform outages;
cyberattacks affecting third-party infrastructure; or
similar events beyond the Company’s reasonable control.
42. All Rights Reserved
All rights not expressly granted in these Terms, the applicable purchase terms, or a separate written license are reserved by Queenosity, LLC.
43. Changes to These Terms
The Company may update these Terms periodically to reflect changes in:
offerings;
operations;
technology;
legal requirements; or
Company practices.
The “Last Updated” date identifies the most recent revision.
Material changes will apply prospectively where required by law.
Where legally required, the Company will provide appropriate notice or obtain consent before a material amendment becomes binding on an existing contractual relationship.
The Terms in effect at the time of your purchase, together with any legally effective later amendments, govern that purchase.
44. Severability
If a provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
Where permitted, an invalid or unenforceable provision will be enforced to the maximum lawful extent or interpreted as narrowly as necessary to preserve its intended lawful purpose.
45. No Waiver
The Company’s failure or delay in exercising a right or enforcing a provision does not waive that right or provision.
A waiver is effective only when expressly made in writing by an authorized Company representative.
46. Assignment
The Company may assign or transfer these Terms and its rights and obligations in connection with a lawful:
merger;
acquisition;
restructuring;
reorganization;
sale of assets;
change of control; or
other business transaction,
subject to applicable law.
You may not assign or transfer your personal purchase license without prior written authorization from the Company.
47. Entire Agreement
These Terms, the Privacy Policy, the applicable sales page or checkout terms, and any additional written terms expressly incorporated into your purchase constitute the agreement between you and the Company concerning that offering.
If an offer-specific written provision directly conflicts with these general Terms, the offer-specific term controls solely with respect to that subject and purchase.
48. Informal Dispute Resolution
The parties are encouraged to resolve disputes through good-faith communication.
Before initiating arbitration, either party will provide written notice describing the dispute and requested resolution and allow at least thirty (30) days for a good-faith effort to resolve the matter informally, unless applicable law requires otherwise or immediate relief is reasonably necessary to prevent imminent infringement or misuse of intellectual property.
Legal dispute notices to the Company should be sent to:
support@delightdailydevotions.com
Subject line:
Legal Dispute Notice
The notice should include:
purchaser name;
email address used for purchase;
relevant Program, Product, or transaction;
a description of the dispute; and
the requested resolution.
49. Binding Arbitration
If a dispute subject to arbitration cannot be resolved informally, any claim arising out of or relating to these Terms, your purchase, or your use of the Programs, Products, Services, or Program Materials that may legally be arbitrated will be resolved through binding arbitration on an individual basis.
The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration agreement to the extent applicable.
THE PARTIES UNDERSTAND THAT ARBITRATION GENERALLY REPLACES A COURT OR JURY PROCEEDING AND THAT JUDICIAL REVIEW OF AN ARBITRATION AWARD IS LIMITED.
Unless the parties agree otherwise or applicable law requires a different procedure, arbitration will be administered by the American Arbitration Association (“AAA”) under the applicable AAA Consumer Arbitration Rules in effect when arbitration is commenced.
The arbitrator may award any individual remedy or relief available under applicable substantive law, subject to lawful limitations contained in these Terms.
Arbitration may occur:
remotely;
by written submission;
by telephone;
by videoconference; or
at another location required by applicable consumer law or agreed by the parties.
Allocation of arbitration filing fees, administrative fees, and arbitrator fees will be governed by applicable law and the applicable arbitration rules.
Each party will generally bear its own attorneys’ fees unless a statute, arbitration rule, contractual provision, or lawful arbitrator award provides otherwise.
50. Small Claims Exception
Either party may bring an individual claim in a court of competent jurisdiction that qualifies for small-claims treatment instead of arbitration, provided the claim remains exclusively in small claims court and proceeds on an individual basis.
51. Intellectual Property and Equitable Relief
Nothing in the arbitration provision prevents the Company from requesting temporary, preliminary, injunctive, or other appropriate equitable relief from a court of competent jurisdiction where reasonably necessary to prevent or stop actual or threatened:
piracy;
unauthorized copying;
unauthorized distribution;
credential sharing;
intellectual-property infringement;
misappropriation;
disclosure of protected materials;
circumvention of technological protections;
scraping;
unauthorized AI use; or
other misuse of Company intellectual property.
The merits of any arbitrable dispute will remain subject to arbitration where required.
52. Class Action and Jury Trial Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY AGREE THAT CLAIMS SUBJECT TO ARBITRATION WILL PROCEED ONLY ON AN INDIVIDUAL BASIS.
Neither party will participate as a plaintiff, claimant, representative, or class member in a purported class, collective, consolidated, representative, or private-attorney-general arbitration where such waiver is legally enforceable.
Unless both parties agree in writing or applicable law requires otherwise, an arbitrator may not consolidate the claims of multiple persons or preside over a representative or class proceeding.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL FOR CLAIMS COVERED BY THIS AGREEMENT.
Any non-waivable statutory claim or procedural right remains governed by applicable law.
53. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except:
the Federal Arbitration Act governs the arbitration agreement to the extent applicable; and
mandatory consumer-protection laws of another jurisdiction remain applicable where they cannot lawfully be waived.
For disputes permitted to proceed in court and not legally required to proceed elsewhere, the parties consent to the jurisdiction of an appropriate state or federal court located in Texas.
54. Survival
Provisions that by their nature should continue after termination or expiration will survive, including provisions relating to:
payment obligations;
intellectual property;
prohibited use;
piracy;
AI restrictions;
customer confidentiality;
disclaimers;
limitation of liability;
indemnification;
dispute resolution;
governing law; and
enforcement rights.
55. Headings
Section headings are provided for readability and convenience and do not alter the meaning or interpretation of these Terms.
56. Contact Information
If you have questions regarding these Terms of Use, contact:
Queenosity, LLCDelight Daily Devotions
Email:support@delightdailydevotions.com